Warranty

Peace of Mind to Complete Your Project Now Instead of Waiting for Spring!

Every residential job completed by Showcase Landcare Services comes with an industry leading 6-month warranty on all new plant material and a 12-month warranty on all new irrigation systems.  Warranty details are outlined below:

PLANT WARRANTY PROVISIONS:

1. A six month warranty will be in effect on all new plant material included above (subject to the provisions below) from the date of the substantial completion of the job if all charges have been paid in full.
2. New plant material is defined as all newly provided and installed plants and trees, excluding annual color flowers, phoenix date palms, canary island date palms, seed applications, and sod.
3. Warranty is non-transferrable if property ownership changes.
4. Warranty does not include any transplanted items, or any items purchased by others and installed by Showcase Landcare Services.
5. This six month warranty is a one-time warranty.  As a result, it is recommended (but not required) that items that die within the warranty period are scheduled for warranty replacement outside of the months of June-August to provide the warrantied items the best probability to survive.
6. Warranty can be voided due to vandalism, intentional abuse, extreme weather, power or sprinkler clock failures, water shut-offs, inappropriate irrigation schedules, and intervention of clients, guests, or animals in the landscape that can adversely affect plant health and that are outside of the control of Showcase Landcare Services.

IRRIGATION WARRANTY PROVISIONS:

1. A twelve month warranty will be in effect on all new irrigation systems included above (subject to the provisions below) from the date of the substantial completion of the job if all charges have been paid in full.
2. Warranty covers the repair or replacement of any irrigation leaks, product failures or deficiencies, and workmanship issues that arise within the warranty period.
3. Warranty is non-transferrable if property ownership changes.
4. Warranty excludes irrigation components that are added on to an existing system.
5. Warranty excludes re-installation of drip emitters that pop off of the drip tubing.
6. Warranty excludes any indirect costs that arise from an irrigation failure, such as increased utility bills or damage to surrounding grades, plant material, hard surfaces, or structures.
7. Warranty can be voided due to vandalism, intentional abuse, extreme weather, water shut-offs, and intervention of clients, guests, or animals in the landscape that can adversely affect the irrigation systems and that are outside of the control of Showcase Landcare Services.

GENERAL PROVISIONS:

1. Payment for all services is due and payable no later than 15 days following the completion of the work.
2. A 50% deposit is due 7 days prior to the start of work (for all jobs >$1000).
3. If paying by credit card, a 4% processing fee will be added to the final total.
4. All changes or additions to the plan and/or proposal made before or during the construction process may result in an additional charge.
5. All dimensions shown on the plans are approximate, and subject to change.  All renderings and photographs provided are for conceptual purposes only, and should not be considered exact representations of a final product.
6. Access to the jobsite must be made available by the customer for equipment and personnel throughout the duration of the installation.
7. Substitutions of plant material species and sizes may be necessary, depending upon availability.
8. Installation schedules are intended to be informative, but are fluid and subject to change.  No start or completion date should be considered an exact date.
9. Showcase Landcare Services will not be held responsible for equipment and vehicle tire marks that may be caused on hardscapes during the construction process.
10. Acts beyond the control of Showcase Landcare Services are not warrantied, including fires, earthquakes, sinkholes, extreme rain, erosion caused by waterflow, floods, or other extreme conditions.
11. If a dispute arises both parties agree to use the local board of arbitration to settle the dispute.
12. Residential Construction Recovery Fund: Payment may be available from the recovery fund if you are damaged financially by a project performed on your residence pursuant to a contract, including construction, remodeling, repair or other improvements, and the damage resulted from certain specified violations of Nevada law by a contractor licensed in this state as per NRS 624.400 to 624.560.

Please submit your warranty claim below:

[gravityform id=”3″ name=”Warranty”]